At DontSleepGFX, we stand behind the quality of our products. Each canvas is meticulously printed and hand-stretched by our production partner, Luma prints. We offer a lifetime guarantee against defects in craftsmanship, materials, or production.

Should any structural or print-related issues arise over time—such as warping, splitting, or abnormal fading—we will issue a full replacement or refund.

While our canvases are packaged securely, damage may occasionally occur during transit. If your order arrives damaged (e.g., dented frame, punctured canvas, or other physical issues), please contact us within 7 days of delivery at support@dontsleepgfx.com

Include the order number and clear photographs of the damage. Once approved, we will ship a replacement at no additional cost.

All of our products are made-to-order and customized upon purchase. For this reason, we do not accept returns or offer refunds on undamaged items.

We encourage customers to review their selections carefully before completing a purchase, as each product is uniquely crafted and cannot be resold.

Due to the nature of canvas printing and differences in digital screen displays, minor variations in color (within 4%) and slight cropping or alignment adjustments may occur. These are considered standard in the printing process and are not treated as defects.

To initiate a claim regarding a damaged or defective product:

1. Email support@dontsleepgfx.com with the subject line: “Claim – Order #____”
2. Include relevant photos or a short video showing the issue
3. A response will be provided within 1 business day, with next steps for resolution

We currently ship to theUnited States and Canada only. At this time, we do not offer international shipping outside of these regions.

To preserve the longevity of your artwork:

• Display indoors and avoid prolonged exposure to direct sunlight or humidity
• Dust with a dry, soft cloth
• Do not use cleaning sprays or chemicals on the canvas surface

Our responsibility is limited to the original purchase price of the item. We are not liable for any incidental or consequential damages arising from delivery delays, display conditions, or third-party handling.